Privacy Policy

Effective Date: May 25, 2025

This Privacy Policy describes how Family of 4 Physical Therapy PLLC ("we," "us," or "our") collects, uses, and protects information submitted through our website at https://bemobile.live and in connection with our physical therapy services. By using our website or engaging with our services, you agree to the practices described in this policy.

We do not provide legal advice. This policy is intended to inform you of our data practices in plain, straightforward terms.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, date of birth, address, phone number, and email address provided through our website contact forms, intake forms, or other points of contact.

Health and Clinical Information: Information you provide in connection with scheduling, intake, or care coordination, including information about your physical condition, treatment history, or insurance.

Technical and Usage Information: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically when you visit our website.

Communications: Messages, inquiries, or other correspondence you send to us via email, phone, or website form.

We collect only the information necessary to provide and coordinate care and to operate our website effectively.

How Information Is Used

We use the information we collect to:

  • Schedule and confirm appointments

  • Coordinate and deliver physical therapy services

  • Respond to inquiries and communicate with patients and prospective patients

  • Send appointment reminders and administrative or billing-related communications via text message, email, or phone

  • Improve the functionality and content of our website

  • Comply with applicable legal and regulatory requirements

We do not use your personal information for marketing, advertising, or promotional purposes without your separate, explicit consent.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.

  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.

  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

Family of 4 Physical Therapy PLLC operates an SMS program for care coordination purposes only. Text messages sent through this program may include appointment reminders, scheduling updates, and administrative or billing-related notifications. We do not send marketing or promotional text messages through this program.

Opt-In

You may opt in to receive text messages from Family of 4 Physical Therapy PLLC by checking the designated consent checkbox on our website contact or intake form. By opting in, you agree to receive text messages related to the coordination of your care and administrative matters associated with your account.

Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of receiving text messages at any time. Reply STOP to opt out. Reply HELP for help. After opting out, you will no longer receive SMS communications from us unless you choose to opt in again.

Message Frequency

Message frequency may vary depending on your appointment schedule and care coordination needs.

Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for details regarding your plan.

Carrier Disclaimer

Family of 4 Physical Therapy PLLC is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years of age.

Links to Privacy Policy

Our full Privacy Policy is available at https://bemobile.live. We encourage you to review it to understand how your personal information, including information collected through our SMS program, is collected, used, and protected.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

Family of 4 Physical Therapy PLLC does not sell, rent, or trade your personal information to third parties.

We do not share mobile opt-in data or SMS consent information with any third parties for marketing purposes under any circumstances.

We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or delivering services (such as scheduling platforms or billing systems). These vendors are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

Legal Compliance: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.

Healthcare Operations: We handle patient health information in accordance with applicable healthcare privacy laws, including relevant federal and state regulations governing the privacy and security of health information.

We do not share your information with advertising networks, data brokers, or marketing partners.

Your Rights

Depending on your state of residence and applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal and clinical record retention requirements

  • Opt out of certain communications at any time

  • File a complaint with applicable regulatory authorities if you believe your rights have been violated

To exercise any of these rights, please contact us using the information in the Contact Information section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures are designed to be appropriate to the nature of the information we collect and the risks associated with its processing.

No method of data transmission or storage is completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or interests, we will notify you as required by applicable law.

Terms & Conditions of Use

These Terms & Conditions govern your use of the Family of 4 Physical Therapy PLLC website located at https://bemobile.live. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please discontinue use of the website immediately.

Use Restrictions

By using this website, you agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable local, state, or federal regulation

  • Reproduce, duplicate, copy, sell, or exploit any portion of this website without our express written permission

  • Transmit any unsolicited or unauthorized advertising, spam, or promotional material

  • Attempt to gain unauthorized access to any portion of the website or its related systems

  • Engage in any conduct that restricts or inhibits any other person's use or enjoyment of the website

  • Upload or transmit viruses or any other malicious code

We reserve the right to terminate access to this website for any user who violates these restrictions.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and page layouts, is the property of Family of 4 Physical Therapy PLLC or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent. Unauthorized use of our content may violate applicable intellectual property laws and could result in legal action.

Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement of those websites or their content. Family of 4 Physical Therapy PLLC has no control over the content, privacy practices, or terms of third-party websites and is not responsible for any information collected by those sites.

We encourage you to review the privacy policies and terms of use of any third-party websites you visit.

Termination

We reserve the right to restrict, suspend, or terminate your access to this website at our sole discretion, at any time, and without prior notice, including if we determine that you have violated these Terms & Conditions or any applicable law. Termination does not limit any other rights or remedies available to us under law or equity.

Governing Law

These Terms & Conditions and this Privacy Policy are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions. Any disputes arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Clark County, Nevada.

Changes to Terms

We reserve the right to update or modify this Privacy Policy and these Terms & Conditions at any time. Changes will be posted to this page with an updated effective date. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We encourage you to review this page periodically.

Contact Information

For questions or concerns regarding this Privacy Policy, these Terms & Conditions, or our SMS program, please contact us:

Family of 4 Physical Therapy PLLC 6675 S Tenaya Way, Suite 200 Las Vegas, NV 89113

Email: kelsey@bemobile.live

Website: https://bemobile.live

Business Hours: Monday–Friday, 9:00 AM–5:00 PM